What is sales force automation?

What is sales force automation?

Sales force automation is the process of using software tools to streamline sales activities, including customer data management, visit planning, order taking, and performance tracking. It helps sales teams work more efficiently and achieve better results.

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Features

Why Choose eBest?

World-Class User Interface

We purposefully designed our product suite for field operations. A clean UI, easy-to-read dashboards, and an intuitive workflow delivers a simple and easy-to-learn application. It’s 100% frontline focused to amplify the user experience and accelerate adoption.

SFA Experience

For over 17 years, we have developed software that enables CPGs to mobilize field teams, automate daily tasks and maximize every selling opportunity. eBest Mobile has agile implementation and a leadership team with a wealth of sales force automation knowledge and proven best practices.

Maximize every store visit and every selling opportunity

We have a solution to mobilize and automate every member of your field force.

  • Sales Reps
  • Delivery drivers
  • Retail customers
  • Field Team Supervisors
  • Merchandisers
  • Third party distributors

Salesforce.com Partnership

As a Salesforce.com partner, eBest Mobile can pass along many benefits and advantages in terms of cost-savings, cloud-security, and ongoing technology innovation such as Artificial Intelligence via Einstein. This partnership also allows us to stay one step ahead of trends and advancements so you can be among the first to take advantage of mining rich market insights from sales and retail execution data.

about eBest

We Have The Best Solutions for Your Business

eBest Mobile is More than a Technology Company.

We are Problem-Solvers

We have walked in your shoes. eBest Mobile relies on decades of industry experience to solve the unique challenges that come from working with customers on the front lines.

24  Years of Experience

 

We offer Global Expertise

Since launching in 2000, eBest Mobile has successfully implemented in 22 countries and continues to expand its global presence and company footprint. We support and share best practices with some of the largest CPG brands in the world.

32 Countries

 

We Mobilize Operations

As the world’s leading mobile application solution provider, more than 3,000,000 users (and counting) rely on the eBest Mobile platform to mobilize and automate go-to-market operations.

3 Million Users

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eBest is a global provider of intelligent solutions designed to enhance commercial performance through digital transformation. One of its core offerings is its advanced sales force automation platform, which helps businesses digitize their entire sales operation—from route planning to order collection and retail execution.

With eBest, sales force automation goes beyond just reducing paperwork. It becomes a strategic tool that offers real-time data insights, streamlines sales activities, and enhances team accountability. From iSFA (Intelligent Sales Force Automation) to integrated tools like iOrder, iDashboard, and iMarket 5s, eBest provides a complete ecosystem to support your sales journey.

The power of sales force automation lies in its ability to unify your sales, distribution, and retail teams under one intelligent system. eBest allows sales reps to manage customer visits, monitor stock levels, capture orders, and analyze performance—all from a single platform. This real-time synchronization ensures sales reps are always equipped with the latest market data.

For enterprises managing complex distribution networks, eBest offers features that enhance distributor collaboration through DMS (Distributor Management System) and TPM (Trade Promotion Management). These tools support a highly efficient sales force automation process, making sales operations faster, more accurate, and scalable.

In today’s competitive markets, adopting a powerful sales force automation platform is not just a technological upgrade—it’s a necessity. With eBest, brands gain actionable insights, boost field team performance, and create a seamless link between strategy and execution. eBest’s digital ecosystem ensures that every sales opportunity is captured and converted with precision.

User Reviews

What users say about eBest

eBest’s iSFA and iOrder have revolutionized our field sales with real-time tracking and seamless order execution.

David

With iDashboard and DMS, we finally achieved full control of distributor data and channel visibility in one place.

Lucy

iMarket 5s and TPM made our promotion planning data-driven and precise, cutting waste and increasing ROI fast.

Jason

Our delivery and distribution became 100% trackable thanks to iDelivery and DSD—zero delays, full transparency.

Anna

iCustomer and iMentor helped us personalize training and customer journeys, boosting engagement across channels.

Kevin
Frequently Asked Question

Do you have any question?

The main benefit of sales force automation is improved productivity and efficiency of your sales team. By automating routine tasks like scheduling, order entry, and follow-ups, businesses can reduce human error, improve customer service, and focus on strategy and growth.

Sales force automation empowers field sales teams with mobile access to real-time customer data, route planning, and task management. It enables faster response times, improved visit compliance, and accurate reporting—boosting both performance and customer satisfaction.

Yes, sales force automation is highly scalable and can benefit SMEs by reducing manual processes, providing better visibility into sales activities, and improving sales forecasting. eBest’s tools are designed to support growing businesses with customizable features.

Absolutely. Modern sales force automation platforms like those offered by eBest integrate seamlessly with Distributor Management Systems (DMS), enabling synchronized data flow, better inventory control, and coordinated market execution strategies across the value chain.

Data security is a top priority in sales force automation. eBest employs robust cloud security protocols, encrypted databases, and user access controls to protect sensitive sales information and ensure compliance with international data protection regulations.

eBest’s sales force automation platform stands out for its AI-driven insights, user-friendly mobile interface, and seamless integration with order management, TPM, and retail execution tools. It delivers end-to-end visibility and helps businesses achieve smarter, data-driven growth.

Our updates and blog posts

iMarket 5s by eBest: Empowering Field Sales Through Intelligent Mobile Automation

Boost field sales efficiency with iMarket 5s by eBest — a mobile-first, offline-ready sales force automation solution designed for CPG and FMCG execution teams.

iDELIVERY by eBest | Mobile Delivery Management & Sales Automation Tool

Streamline delivery, van sales, and returns with iDELIVERY by eBest. Empower drivers with real-time inventory, route planning, mobile payment, and customer intelligence.

iMentor by eBest: Empowering Sales Supervisors with Real-Time Team Insights

Enhance sales team visibility and control with iMentor by eBest. Access real-time activity, GPS tracking, performance insights, and sales territory management on a unified platform built on Salesforce.

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